Privacy Policy for Shopmohona.com

Last Updated: 24-07-25

Welcome to Shopmohona.com! This Privacy Policy describes how Shopmohona (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopmohona.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

1. Information We Collect

We collect personal information about you from a variety of sources. This includes information you provide to us directly, information we collect automatically through your use of our Services, and information we obtain from third parties.

a) Information You Provide to Us Directly:

  • Contact Information: Your name, billing address, shipping address, phone number, and email address.

  • Account Information: Your username, password, and other details if you create an account on our Site.

  • Order Information: Details about the products you purchase, including payment information. Note: Your full credit/debit card details are processed by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full payment card number.

  • Customer Support Information: Information you provide when you communicate with us, such as through our contact forms or customer service emails.

  • Reviews and User-Generated Content: Any information you submit when you write a review or comment on our products.

b) Information We Collect Automatically:

  • Device and Usage Data: When you visit our Site, we automatically collect certain information about your device and how you interact with our Services. This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to help our Site function, analyze performance, and personalize your experience. Cookies are small text files stored on your device. You can control the use of cookies at the individual browser level. For more information, see our “Cookies” section below.

c) Information We Obtain from Third Parties:

  • We may receive information from third parties, such as our payment processors who provide us with confirmation of your payment, or from analytics and advertising partners.

2. How We Use Your Information

We use the personal information we collect for a variety of business purposes, including:

  • To Provide and Fulfill Our Services: To process your orders, manage payments, arrange for shipping, and send you notifications about your purchase.

  • To Manage Your Account: To create and maintain your account with us.

  • To Communicate with You: To provide customer support and respond to your inquiries.

  • For Marketing and Advertising: To send you promotional emails and messages about new products, special offers, and other news. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

  • To Improve Our Site and Services: To monitor and analyze usage and trends to improve your experience on our Site.

  • For Security and Fraud Prevention: To protect our Site, our customers, and our business from fraudulent or illegal activity.

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We do not sell your personal information. We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as:

    • Payment processors (e.g., Stripe, PayPal)

    • Shipping carriers (e.g., FedEx, USPS, UPS)

    • Website hosting providers

    • Email marketing platforms (e.g., Mailchimp, Klaviyo)

    • Analytics providers (e.g., Google Analytics)

  • Legal and Safety: We may disclose your information if we believe it is necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.

  • Business Transfers: In the event that Shopmohona is involved in a merger, acquisition, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

  • With Your Consent: We may share your information for other purposes with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies to operate and personalize our Site.

  • Essential Cookies: These are necessary for the Site to function, such as keeping items in your shopping cart.

  • Performance and Analytics Cookies: These help us understand how visitors interact with our Site, allowing us to improve its performance.

  • Advertising Cookies: These are used to deliver advertisements that are more relevant to you and your interests.

You can manage your cookie preferences through your web browser’s settings. Please note that disabling cookies may affect the functionality of our Site.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, such as Secure Sockets Layer (SSL) technology, to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Deletion: Request that we delete your personal information, subject to certain exceptions.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by using the link provided in the email.

  • Object to Processing: Object to our processing of your personal information for certain purposes.

To exercise any of these rights, please contact us using the contact information below.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

8. International Data Transfers

Your personal information may be transferred to, stored, and processed in a country that is not your own, including the United States. We will take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shopmohona
Email: support@shopmohona.com
Address: Digircala, Chandona- Chowrasta, Gazipur